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Showing 11 of 11 customer stories
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Hotpot Restaurants

Hotpot Restaurants

Featured 快乐小羊 Happy Lamb Hot Pot, Bashu Sichuan

Hotpot restaurants manage intense peak-hour rushes with complex per-table ingredient orders, individual broth selections, and continuous refill requests. Managing table turnover, ingredient replenishment, and split billing across large groups creates operational chaos without the right POS. RestoSuite's QR ordering, live kitchen display, and inventory alerts ensure smooth service from the first ladle to the last.

Table-side QR Ordering KDS Inventory Alerts Table Management Split Billing
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Chinese Grilled Fish & Malatang

Grilled Fish & Malatang

Featured 探鱼 Tan Yu, 鱼你在一起, 杨国福 Yang Guo Fu, TINA'S Noodle

These high-traffic Chinese fast casual concepts rely on rapid customisation — customers choose fish type, spice level, sauce flavour, and add-on ingredients — creating complex order streams that must flow seamlessly to the kitchen. Malatang chains face the added challenge of ingredient-by-weight billing across dozens of SKUs. RestoSuite's flexible modifier system, KDS, and QR self-ordering reduce errors and speed up service during peak hours.

Custom Modifiers KDS QR Ordering Self-Order Kiosk Multi-outlet Reports
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Chinese Casual Dining

Chinese Casual Dining

Featured 南京大牌档 Nanjing Impressions, 农耕记, Shabu Sai, Hakka Yu

Mid-casual Chinese restaurants serving group diners need robust table management, shareable-dish ordering, and multi-course service coordination. Multi-outlet franchise expansion demands centralised menu management, real-time sales reporting, and standardised operations across branches. RestoSuite enables QR table ordering, group billing, GST management, and franchise HQ dashboards from one platform.

Table Management Group Ordering Multi-outlet Dashboard GST Compliance Franchise Reports
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Chinese Fast Casual

Chinese Fast Casual

Featured 米村拌饭, 袁记云饺 Yuan Ji Yun Jiao, TINA'S Noodle

Fast-casual rice and noodle concepts depend on rapid counter throughput, consistent customisation, and tight food cost control across franchise locations. During lunch rushes, a slow POS directly translates to lost customers. RestoSuite's fast counter POS, real-time inventory deduction, and GrabFood/Foodpanda integration keep queues moving and delivery orders synced without double-entry.

Counter POS Inventory Tracking GrabFood Integration Foodpanda Integration Franchise Management
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Bubble Tea & Beverage

Bubble Tea & Beverage

Featured A little Tea, Molly Tea

Bubble tea chains face extreme customisation complexity — sugar levels, ice levels, topping selections — multiplied across hundreds of daily orders with very short service time expectations. Managing queue flow, loyalty redemptions, and delivery orders simultaneously challenges even experienced operators. RestoSuite's customisation modifier trees, integrated loyalty, and multi-channel order aggregation unify in-store and delivery in real time.

Custom Modifiers Loyalty Program Queue Management Multi-channel Orders GrabFood Integration
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QSR & Fast Food Chains

QSR & Fast Food Chains

Featured Shiok Burger

QSR chains require lightning-fast counter POS with combo meal logic, franchise-level sales reporting, and seamless delivery integration across dozens of outlets. Franchise operators need centralised visibility into per-outlet performance, staff productivity, and discount controls to prevent revenue leakage. RestoSuite's QSR-optimised interface, multi-outlet dashboard, and delivery integration give both operators and HQ full control.

Counter POS Combo Meals Multi-outlet Dashboard GrabFood Integration Staff Management
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Chinese Pastry & Bakery

Chinese Pastry & Bakery

Featured 鲍师傅糕点 Bao Shi Fu

Chinese pastry chains experience extreme demand surges — especially newly opened outlets — requiring fast grab-and-go POS with inventory tracking tied to freshness windows. Retail pastry shops must manage SKU-level stock, prevent over-selling sold-out items, and capture loyalty data from high-frequency buyers. RestoSuite's retail POS, low-stock alerts, and loyalty membership support both the front counter rush and back-end product management.

Retail POS Low-stock Alerts Loyalty Program Queue Management Inventory Management
Café & Western All-Day Dining

Café & Western Dining

Featured Prox Coffee

Café operators span multiple revenue streams — dine-in meals, grab-and-go retail, event catering, and delivery — all requiring a unified POS that handles both hospitality service and retail SKUs. Managing reservations alongside online orders, accounting for GST on food vs. retail items, and running loyalty across a membership base demands a flexible system. RestoSuite's hybrid café-retail POS and multi-revenue reporting give operators a complete picture of every transaction.

Hybrid Retail+Dining POS Online Reservations Loyalty Program GST Management Delivery Integration
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Heritage Chinese & Dim Sum

Heritage Chinese & Dim Sum

Featured 莺春 Swee Choon

Heritage Chinese brands built on traditional recipes serve high table-turnover crowds alongside growing catering and frozen-product businesses. Managing early-bird discounts, multi-brand operations, and cross-channel orders (dine-in, delivery, catering) is complex. RestoSuite's multi-brand POS architecture, time-based promotional pricing, and delivery integration modernise beloved heritage brands without disrupting their service culture.

Multi-brand POS Time-based Pricing Catering Module Table Turnover Delivery Integration
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Korean & Asian Casual Dining

Korean & Asian Casual Dining

Featured Dolsot Korean, Singabite, 农耕记

Asian casual dining restaurants face the challenge of large-group table service with complex shared-dish ordering and highly customised meal sets. Multi-concept operators also need a POS that supports multiple concepts under one roof. RestoSuite's flexible table management, group ordering, multi-concept billing, and cloud kitchen integration give these operators the tools to deliver seamless service whether dining in or ordering via delivery.

Table Management Group Ordering Multi-concept Billing Cloud Kitchen QR Ordering
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Japanese & AYCE Dining

Japanese & AYCE Dining

Featured Gochi-So, Tan Yu

Japanese AYCE concepts depend on strict table time limits to maximise covers and protect margins. Managing timed dining manually creates awkward guest interactions and inconsistent service — especially during dinner rushes. RestoSuite's table timer, EMenu tablet ordering, and KDS with urgency flagging give operators complete control over timing, order accuracy, and kitchen throughput from the first seating to the last.

Table Timer EMenu Ordering KDS Urgency Flagging Real-Time Floor View Loyalty Program

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